Privacy Policy Overview

This Privacy Policy explains how Hotel Airplane Knot processes personal data on hotelairplaneknot.living. It applies to visitors, readers, and users who interact with the site, including through forms, comments, and cookies. By using the site, you acknowledge the practices described here.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data We Collect

We may collect identifiers and contact details that users choose to provide, such as name, email address, and message content. We also collect technical data, including device information, browser type, IP address, pages viewed, referral data, and basic usage records. If a user submits comments, subscribes to updates, or sends an inquiry, we process the information included in that submission.

The categories of data collected depend on how users interact with the site and its features.

How We Collect Data

We receive data from users when they read posts, submit forms, leave comments, or otherwise communicate with us. We also collect information automatically through site logs, cookies, and similar technologies that record how the site is accessed and used. In limited cases, we may receive information from service providers that support hosting, analytics, or security functions.

Some information is provided directly, while other information is created automatically during site use.

Types of Cookies

The site may use essential cookies that support security, page navigation, and core functions. It may also use preference cookies to remember basic settings and analytics cookies to understand how content is used. Cookies may be session-based or persistent, depending on their purpose.

We use a limited set of cookies based on site operation and basic analytics needs.

Cookie Controls

Users can usually control cookies through their browser settings and may be able to block, delete, or restrict certain cookies. Some site features may not function properly if cookies are disabled. Where required, we may also present a cookie notice or preference tool that allows users to manage non-essential cookies.

Browser settings and related tools can be used to limit or remove cookies.

Privacy email

[email protected]

Telephone

+84 919 275 178

Mailing address

Số 230, Đường Nguyễn Trãi, Nguyễn Cư Trinh, Ho Chi Minh City, Ho Chi Minh City, 71014

Privacy inquiries

[email protected]

Use the contact details below for questions about this policy or the handling of personal data.

User Rights

Your Rights

Depending on your location and the circumstances, you may have the right to access, correct, delete, or object to certain processing of your personal data. You may also be able to request a copy of information you have provided or ask us to limit use in specific situations. We will consider each request in line with applicable legal requirements.

Available rights may vary depending on the nature of the request and applicable law.

Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the scope of your request. We may ask for additional details to verify identity or clarify the request before responding. If we cannot fully comply, we will explain the reason where permitted by law.

Requests are reviewed before action is taken to confirm identity and protect data security.

Data Retention

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, or security obligations that apply. When data is no longer needed, we delete it, anonymize it, or securely archive it if immediate removal is not appropriate. Some records may be kept longer to resolve disputes, enforce site terms, or maintain security logs.

We keep data only for as long as needed for the stated purpose or as required by law.

Policy Updates

Policy Changes

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated. Users should review the policy periodically to stay informed about current practices.

This notice may be revised to reflect changes in our practices, services, or legal obligations.

How We Use Data

We use personal data to operate and maintain the website, respond to messages, publish and manage content, and improve site performance. Data may also be used to monitor security, prevent abuse, analyze traffic patterns, remember preferences, and comply with legal obligations. Where relevant, we use information to administer comments, subscriptions, or other user-requested features.

We process personal data only for operational, security, and communication purposes tied to the site.

Service Providers and Other Recipients

We may share personal data with hosting, analytics, security, and maintenance providers that help operate the site. These providers act on our instructions and are expected to use the information only for the services they provide. We may also disclose information in connection with a business transfer, merger, or similar organizational change, subject to applicable safeguards.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from public authorities. We may also share information where necessary to protect our rights, investigate fraud or security incidents, or enforce applicable terms and policies. Any disclosure is limited to the extent reasonably necessary for the stated purpose.

Legal disclosures are limited to what is necessary for compliance or protection of rights.